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The author boldly took on the painstaking task to write about her late father's misadventures in a public hospital as factually as possible; taking heed of the advice given by the Ministry of Health. Her father's tragic experience was not an isolated case as evidenced by other caregivers' bad experiences with their healthcare providers that were also narrated in this book.
This book empowers subsidised patients and their family members with useful information to cope with the stressful and difficult moments in hospitals. Passionate healthcare workers have also found it informative, constructive and compelling.
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 Author's Sharing
One passionate doctor shared the story of Josie King, and likened my effort in campaigning for patient safety and advocacy in Singapore to that of Josie's mother in the United States.
What sets us apart--using their US$1.5 million settlement, the Kings founded an advocacy group, the Josie King Foundation, which, in partnership with Johns Hopkins Hospital, spearheads a national drive for patient safety programs.
With no financial resources, pathetically I could only publish this book to campaign for patient safety and advocacy in this "Little Red Dot" - make public hospital stays safe for subsidised patients!
Ideally, passionate doctors, nurses and other healthcare workers who are community-spirited should come together to promote patient safety and also serve as patient advocates. After all, they are the best people to convince MOH to carry out healthcare reform.
They should also form a National Patient Safety Foundation in Singapore (learning from their counterparts in the United States) and launch the National Patient Safety Awareness Week (PSAW).
A passionate healthcare worker:
"In healthcare, we need MANY voices in order to be heard and an 'Inside-Out' approach is more likely to succeed than an 'Outside-In' approach."
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